Excerpt:

Over and over again, people come into positions of ministry with little or no idea as to what specific behaviors are necessary for successful management. And yes, ministry does involve management. Often it is the management of paid staff. Always it is the management of volunteers.

The only way to have a fully-functioning church is to build the kind of work environment that attracts, aligns, focuses, and keeps talented employees on the staff and in the ranks of the volunteers. But what are the behaviors that support this?

Your job as a pastor manager is to help build that environment.

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